If I could give it zero stars I would! FTM please don’t buy this product! It broke down in less than 5 months, and return window on Amazon is shorter than all the other baby items you get from the registry. The idea of this product sounds amazing and that’s what got me to buy it. It started out great, until my child started screaming and crying trying to take off the stupid sock at night. My baby is fine wearing stocks and shoes, so I didn’t understand what the problem was until I realized that something was poking on that sock causing discomfort. Alright, I thought, no sock for us, but we can still use the camera, right? Yeah, well that camera slowly started to lose WiFi connection and none of the trouble shooting advice they have listed helped. It also lags like crazy! Sometimes I would watch myself on the live feed doing things with my child and it’s been a minute since we left the room! So it never gave me accurate timing of my child’s movement, I would hear baby cry in the house before camera could notify me about it even with extra sensitive settings! It also drained my phone battery a lot trying to connect all the time. I had to force close the app at least 10 times a day and restart it to get something to work. One day the camera just disconnected completely on its own and that’s when I had enough of it. It’s so frustrating trying to get a good connection with this thing anyway. I thought ok, let me just get a replacement and return this item. Well… Amazon has a short return window for it (for some reason, idk why since it’s a baby item and all the other baby items have extended return windows through Amazon registry, even new camera set has 6 months return window, hmmm…). I was told to contact Owlet directly, which I did and they wanted nothing to do with their malfunctioning equipment. They sent me back to Amazon and we’ve closed the loop. So now I’m stuck with a $400 item that is piece of trash and can’t be returned/refunded. Replacement camera was only $80 and doesn’t require WiFi, doesn’t lag and has a separate parent console unit. Save your money ladies and get something that will actually work! I hope my experience helps others. I can tell I’m not the only person having issues since when I purchased this item it had 4.2 review score and now it’s 3.8, what a shock! 🙂
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